Redwood Lane

Salesforce development and consulting by Redwood Lane

Salesforce Services

Automation, clean data, and maintainable code—built for real teams.

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What We Do

Admin & Architecture

  • Data model design, record types, and page layouts
  • Security: profiles, permission sets, sharing, queues
  • Data quality: validation, deduplication, backup strategy

Automation & Orchestration

  • Record-triggered and scheduled Flows, approvals
  • Email-to-Case routing, round-robin, SLAs & escalations
  • Autoresponses, notifications, scheduled jobs

Custom Development

  • Apex: classes, triggers, batches, schedulables
  • LWC: fast, polished user experiences
  • Visualforce: legacy support & email rendering

Experience Cloud & Integrations

  • Member portals and authenticated sites
  • REST/JSON APIs, webhooks, and third-party tools
  • Operational reports & dashboards

Selected Highlights

  • Smarter Case Assignment: availability-aware routing with safe fallbacks and clear service categories.
  • Robust Email Workflows: clean threading, branded signatures, Visualforce templates that hold up in dark mode.
  • Calendar & Scheduling: custom calendars (FullCalendar + Apex) with color-coding and unified Start/End logic.

Process

  1. Discover: stakeholder chats + org scan
  2. Design: data model & automation blueprint
  3. Build: Flows/LWC/Apex with test coverage
  4. Validate: UAT, refinements, docs
  5. Launch & Support: deploy, monitor, iterate

Tech We Use

Salesforce Core (Sales/Platform), Flows, Apex, LWC, Visualforce, Experience Cloud, GitHub for versioning, Postman for verification & Workbench for bulk updates.

Let’s talk

Have a Salesforce project in mind? We’ll help you move fast without breaking the org.

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